Darren Anderson Posted September 15, 2021 Report Share Posted September 15, 2021 My computer hard drive has recently given up and I have now have a new computer. I am unable to get my Nitro Pro working again on the new computer using the product Serial No. I understand that Pro 11 is not supported anymore however I am happy with it and do not want to upgrade if possible - It does everything I need! As it was working fine up until the H/D issue, is it possible to just have it deactivated then reactivated on the new computer? Link to comment Share on other sites More sharing options...
Darren Anderson Posted September 15, 2021 Author Report Share Posted September 15, 2021 Please review and approve... Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 16, 2021 Official Nitronaut Report Share Posted September 16, 2021 Hello @Darren Anderson, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro 11? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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