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Deactivation / Activation Issue

Darren Anderson

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Darren Anderson

My computer hard drive has recently given up and I have now have a new computer.

I am unable to get my Nitro Pro working again on the new computer using the product Serial No.

I understand that Pro 11 is not supported anymore however I am happy with it and do not want to upgrade if possible - It does everything I need!

As it was working fine up until the H/D issue, is it possible to just have it deactivated then reactivated on the new computer?


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Allain Umailin

Hello @Darren Anderson,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 11?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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