Jump to content

Activation Trouble


Recommended Posts

I have a version 12 serial number and have already deactivated the license on my old computer. I followed all of the links from previous posts here to install the current version 12 of Nitro Pro. On my new computer, I selected 'activate' and entered in my serial number. It then prompts to go to a link and enter the generated certificate number which I did. That site says the certificate number is invalid. Any help is greatly appreciated. What should be a simple task (one I've done before) is becoming a massive headache.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @mthomas,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its activation performance and to further assist you, could you please provide the serial number of your Nitro Pro 12?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.