Rony Guerra Posted September 18, 2021 Report Share Posted September 18, 2021 Since I migrated to Version 13, my ‘Secured PDF” files purchased from Techstreet show blank pages and strange symbols in the index. Version 11 had no issue with these files. (https://www.techstreet.com/help_center/30028/30231) Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted September 20, 2021 Official Nitronaut Report Share Posted September 20, 2021 Hi @Rony Guerra Thank you for reaching out to us through our Community Forums! I went to that website and downloaded a copy of the www-spdf-test.pdf file. This will not open either using web browsers since it requires a FileOpen plugin. Unfortunately, FileOpen encryption support was deprecated back in Nitro PDF Pro 12. You may use other PDF software that supports FileOpen encryption. Kind regards, Link to comment Share on other sites More sharing options...
Rony Guerra Posted September 21, 2021 Author Report Share Posted September 21, 2021 Noted. Thanks for your answer, Reymund. Perhaps NitroPDF might reconsider supporting FileOpen encryption since it is a very important feature. Regards, Link to comment Share on other sites More sharing options...
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