Q Support Posted September 20, 2021 Report Share Posted September 20, 2021 Hey everyone, as an IT service provider we're supplying our customers with monthly software updates on their clients. For a few months now we have been facing the following report on every client of one our customers which has Nitro Pro in use: The translation: "Connection to the Update Service failed. Please check your Internet connection and retry." Some employees of our customer may have older Nitro Pro versions, however this report seems to pop up every single time when an update is searched for. We would like to update all of the Nitro Pro versions asap due to the critical security patch which was recently released. We look forward to read your replies. Cheers Q Support Link to comment Share on other sites More sharing options...
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