Program is corrupt and problems uninstalling

[mdigroupconsult@gmail.com]

Hello when I look for my licience number it brings me to  BUSINESS so the program is corrupt , I want to try uninstall it ask me for administrator ,

The problem i have are to convert word to PDF is blurred ,and when i try to change pdf to power-point is changes to video

any suggestions Thanks

[Leslie V]

Hello @myspain2022

Please send us some screenshots of what you are seeing on your end.

Nitro has the ability to convert PDF to Powerpoint. Can you please send us your step by step process so we can understand the issues you are getting?

I look forward to hearing back from you.

Edited October 5, 2021 by Leslie V.

[mdigroupconsult@gmail.com]

On 9/21/2021 at 4:59 PM, Leslie V. said:

Hello @myspain2022

Please send us some screenshots of what you are seeing on your end.

Nitro does not have the ability to convert PDF to Power-point. Can you please send us your step by step process so we can understand the issues you are getting?

I look forward to hearing back from you.

Hi how can i attach the images to let you see ?

[mdigroupconsult@gmail.com]

Checking the application there is a power point application on the Installation  that I have ( which says to convert PDF to power-point click here ? send me a link to send the screen shots

Thanks

 

[mdigroupconsult@gmail.com]

How to find serial number on platform gives only first 6 digits . how to rectify causes for blurred imaging,  , how to solution convert to power point on version 13 upgrade  Appreciated help asap Thanks

[Leslie V]

Hello @myspain2022

Here is our Nitro Pro User Guide: https://www.gonitro.com/convert-pdf-to-powerpoint

Regarding the conversion quality, please refer to this article for some suggestions: https://kb.gonitro.com/knowledgebase#/search/quality/000004089

Usually, using the Print-Ready settings gives the best conversion quality. But it differs from file to file so it will be best to test different settings with your files to get your desired results.

I have sent you a direct message with your serial number.

Cheers!

[mdigroupconsult@gmail.com]

Hello Leslie still cannot get image to convert its still blurred substantially, any ideas Thanks 

[Leslie V]

Hello,

So that we can troubleshoot the problem, please provide me with the following:

- The file you are working on, so we can test this
- What exact version of Nitro you are using. You can find this information by opening Nitro. Go to the Help tab, then click About Nitro Pro.
- Your specific step by step workflow so we can replicate this on our end
- A screen shot of what you are seeing on your end

I look forward to your response.