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Unable to see half of the fields in Adobe Reader

Bill McManus

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I created a 7 page fillable form document with Nitro Pro 13, but I am unable to see half of the fields in Adobe Reader. Additonally, I am unable to login to my Nitro Pro account.

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  • 2 weeks later...
  • Official Nitronaut
Allain Umailin

Hello @Bill McManus,

Thank you for reaching out to us through our Community Forums!

When you attempted to login to Nitro Sign, what error message did you receive?

In connection with the 7-page fillable file you created, is that something you can share with use so we can further investigate? If yes and to send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Lastly, what build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 13.XX.X.XXX, e.g. or you can go to Control Panel > Programs and Features.

Thank you very much in advance and I am looking forward to hearing back from you. 

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