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Cannot log into nitro sign

Joanna Wald

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One of my staff left and we deleted her email account which was associated with her nitro sign account. When I try to log in now, it says that the password has expired and a link to reset it has been sent to that email address....well I can't access that email address so there is no way to reset the password. How else can I reset the password?

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  • Official Nitronaut
Allain Umailin

Hello @Joanna Wald,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the email address so I can check its status in our Cloud server?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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