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In valid serial number

Dana David

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I am needing to transfer my sibscription to a new computer. I cannot locate my original email that has my full serial number on it. I followed the instructions on how to locate my serial number on the Nitro app, however the number is incomplete only 6 numbers are visible. How can I retrieve my full serial number? 


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  • Official Nitronaut

Hi @Dana David

Thank you for reaching out to us through our Community Forums!

I've sent you a message about the details of your Nitro PDF Pro 13 license. Please check on it including the steps on how you can successfully activate using that serial number.

Kind regards, 

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