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Werner Joubert
Posted

Hi,
I am not able to find my serial number via my old emails.

Is there a way to retrieve serial number via online system or email?

  • Official Nitronaut
Posted

Hello @Werner Joubert

Thanks for contacting Nitro!

Unfortunately I was not able to find your account records.
If you purchased Nitro Pro from our website, please provide us with the following information so we can look up your account.

1. First and last name of purchaser 
2. Email address used purchase Nitro (I was unable to find anything using the email address you provided)
3. Order reference number (I suggest you search through your email for 'cleverbridge', our online merchant)

If you did not purchase Nitro from our website, and have the CD, your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code.
(Please keep in mind that if you purchase Nitro from a re-seller we will not have the information on our systems)

Looking forward to hearing back from you.
 

  • Official Nitronaut
Posted
On 10/9/2021 at 12:59 AM, Werner Joubert said:

I Have provided my info and no response :(

I have responded to your DM.

Thanks, Werner!

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