Werner Joubert Posted October 5, 2021 Report Posted October 5, 2021 Hi, I am not able to find my serial number via my old emails. Is there a way to retrieve serial number via online system or email?
Official Nitronaut Leslie V Posted October 5, 2021 Official Nitronaut Report Posted October 5, 2021 Hello @Werner Joubert Thanks for contacting Nitro! Unfortunately I was not able to find your account records. If you purchased Nitro Pro from our website, please provide us with the following information so we can look up your account. 1. First and last name of purchaser 2. Email address used purchase Nitro (I was unable to find anything using the email address you provided) 3. Order reference number (I suggest you search through your email for 'cleverbridge', our online merchant) If you did not purchase Nitro from our website, and have the CD, your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code. (Please keep in mind that if you purchase Nitro from a re-seller we will not have the information on our systems) Looking forward to hearing back from you.
Werner Joubert Posted October 8, 2021 Author Report Posted October 8, 2021 I Have provided my info and no response
Official Nitronaut Leslie V Posted October 12, 2021 Official Nitronaut Report Posted October 12, 2021 On 10/9/2021 at 12:59 AM, Werner Joubert said: I Have provided my info and no response I have responded to your DM. Thanks, Werner!
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