Trying to Change Email Address - Incorrect "Email in Use" Message

[Jani-King Orlando]

I am trying to change the email for the login for my account, but am receiving an "Email in Use" message, which is invalid because this email is mine and I have not used it for setup.

Please help me by changing the email address on my account for me, thank you!

[Allain Umailin]

Hello @Jani-King Orlando,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the new email address you would to change the current one?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.