Error code 401 appears while opening the document using my 13.6.0.108

[John Nelson]

I have version 13.6.0.108 and get this same error every time. It is EXTREMELY annoying! I can't seem to reach anyone for help. I switched from Adobe to this???

[Allain Umailin]

Hello @John Nelson,

Thank you for reaching out to us through our Community Forums!

We are pleased to inform you that we have released a recent update that addresses this issue so please update to Nitro PDF Pro 13.49:

https://www.gonitro.com/nps/product-details/downloads 

Feel free to also read the Release Notes for this new build by accessing this page:   https://www.gonitro.com/nps/product-details/release-notes 

Thank you for your patience and I hope this helps!