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New serial number for V.11

Dácil Casanova

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Dácil Casanova


We purchased version 11 a few years ago. As version 11 is discontinued, we are trying to reinstall Nitro Pro V.12 in a new computer but the serial number (234***********) is not recognised. What should we do?


Edited by Reymund G.
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Reymund Oyong

Hi @Dácil Casanova

Thank you for reaching out to us through our Community Forums!

Please ensure that you install the latest build of Nitro PDF Pro 12 ( so you could successfully activate using your existing version 11 license. You can check the version and build by going to the Help tab > About Nitro Pro. 

If needed, the Nitro PDF Pro installer can be located from the following location:

https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 12'

Kind regards,

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