Karen Paterniti Posted October 14, 2021 Report Share Posted October 14, 2021 I was able to print before I upgraded to the latest version- now i am not able to see Nitro as a printer option? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted October 15, 2021 Official Nitronaut Report Share Posted October 15, 2021 Hi @Karen Paterniti Thank you for reaching out to us through our Community Forums! I understand that after the upgrade to the latest version, you are no longer seeing the Nitro PDF Creator as one of the printer selections. Please try the following to repair your installations and restore the Nitro PDF Creator. 1. Repair Nitro PDF Pro To do the repair, go to the Windows Control Panel's Programs and Features. Select Nitro Pro then click Repair. 2. Uninstall then reinstall Nitro PDF Creator If the repair did not fix the issue, reinstall Nitro PDF Creator through the Nitro Support Tools. Here are the steps: a. On your Windows machine, go to C:\Program Files\Nitro\Pro\13 then look for NitroPDFSupportTools.exe Note: If the Nitro PDF Pro is installed using 32bit installer, please go to C:\Program Files (x86)\Nitro\Pro\13 b. Right-click the NitroPDFSupportTools.exe then click the Run as Administrator. This will open the Nitro PDF Software Support Tools window. c. Go to the PDF Creation tab then click the Nitro PDF Creator button. This will install/re-install the Nitro PDF Creator printer. Note: The reinstallation of Nitro PDF Creator printer requires admin rights. This is the reason why need to run the support tools in administrator mode. 4. When done, you will receive a message 'Installation of the printer driver was successful'. Click Ok then close the support tools window. After the uninstall and reinstall of Nitro PDF Creator, please check if this printer is now listed on your lists of printers. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now