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Error Re-Installing V13

Jim Kalb

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I'm having a re-install v13 on my PC desktop.

I've downloaded the install program but I get the following error each time I try to run install (as administrator).  Not sure where to go from here...any help is appreciated


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Reymund Oyong

Hi @Jim Kalb

Thank you for reaching out to us through our Community Forums!

Please try to install Nitro PDF Pro 13 using the msi offline installer. Here's the direct download links:

64bit - https://downloads.gonitro.com/professional_13492993/en/retail/nitro_pro13_ba_x64.msi 
32bit - https://downloads.gonitro.com/professional_13492993/en/retail/nitro_pro13_ba_x86.msi

After installation, activate it using your version 13 license. 
To activate, go to the Help tab > About Nitro Pro > Activate. Enter the serial number then click the Activate button. 

Kind regards,

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