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Matt H


Matt Holmes

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Hi - I have a Nitro 12 subscription. The app started crashing every time I closed it so I deleted the programme and re-installed but now the activation code wont work? 

A support phone number would be very useful.

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  • Official Nitronaut

Hello Matt,

Thank you for your message - I can help you out.

We have recently upgraded our activation servers. Please install the latest Nitro Pro 12 update so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.
 

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Hello Leslie, thank you for your reply. I have now managed the download but for some reason the programme seems to keep closing the print spooler on my computer. It must be Nitro because I deleted Nitro and the problem went away. How do I resolve this? Thanks

Matt

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  • Official Nitronaut

Hello Matt,

We have not encountered this issue before. Can you please let us know what is happening? Please walk us through the issue you are experiencing.

Some screenshots will also be very helpful.

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