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VIP Access

Chad Hill

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  • Official Nitronaut

Hello @Chad Hill

Thanks for reaching out to us!

I can only find your VIP Access purchase, but not your license purchase. Did you use a different email address?
Can you please provide me with your email address or serial number so I can locate it and link the records if necessary? This way you'll be able to successfully submit a ticket.

I look forward to your response.

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  • Official Nitronaut

Hello Chad,

Thanks for sending your serial number.

You can open a ticket through this page: https://www.gonitro.com/support/ticket/pdf-pro

Please ensure you enter your serial number so that it will detect your VIP access. You used a different email address for this purchase so entering another email address may not 'find' your VIP purchase.

I hope this helps. Please let me know if you have any questions.

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