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Serial Number does not exist. Help


Sam Jackson
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Sam Jackson

Hello,

 

I originally had Nitro pro 10 I have tried to update to both Nitro pro 12 and Nitro pro 13 but my serial number will not activate.. Any help is appreciated. 

The program tells me the serial number does not exist.

 

Thanks:) 

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Leslie Villarin

Hello @Sam Jackson

Thanks for reaching out to us! I am happy to assist you.

Please note that we no longer support Nitro Pro 10  and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12.16.5.9.574 installer from the page below and activate it with your current Nitro Pro 10 serial number. 

https://www.gonitro.com/nps/product-details/downloads
 
Please let us know if you need any further assistance.
 

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