Jump to content

'Serial number does not exist'


Russell Thompson

Recommended Posts

Russell Thompson

Hi,

I am trying to reactivate this product after reinstalling an operating system my computer. I have a valid serial number that was received in 2018, but it is now not activating within the Nitro Pro 12 applicaiton. I have authenticated this license through nitro authentication, but nothing is working. 

Link to comment
Share on other sites

  • Official Nitronaut

Hello Russell,

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.
 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.