Roy Benoy Posted October 29, 2021 Report Share Posted October 29, 2021 I have been using Nitro Pro 11 for more than a year but it goes to trial mode after upgraded to Windows 11. I am unable to activate it now. As seen on some post, I have even installed Nitro 12 12.6.9.574 but still not working. As I have seen that Nitro Pro 12 and older version serial starts with 234 but mine is not started with 234. Kindly assist to activate the same. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 29, 2021 Official Nitronaut Report Share Posted October 29, 2021 Hello @Roy Benoy Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Sandro Khizanishvili Posted November 1, 2021 Report Share Posted November 1, 2021 On 10/29/2021 at 8:04 PM, Leslie Villarin said: Hello @Roy Benoy Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Hello Leslie. I have the same issue with Nitro Pro 12. After having upgraded to Windows 11 and several trials to reregister, I'm receiving the constant error messages and still on the trial (11 days left for the moment). Can you please help me? Thanks, Sandro Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 1, 2021 Official Nitronaut Report Share Posted November 1, 2021 Hello @Sandro Khizanishvili We have recently upgraded our activation servers. Please uninstall and then reinstall the latest Nitro Pro 12 update so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps! Link to comment Share on other sites More sharing options...
Sandro Khizanishvili Posted November 1, 2021 Report Share Posted November 1, 2021 Thanks Lesley. Resolved after your advise. Link to comment Share on other sites More sharing options...
Roy Benoy Posted November 23, 2021 Author Report Share Posted November 23, 2021 Hi Leslie, I have already DM you the serial number and other details but the message is unread. Kindly check and update what needs to be done to activate on Windows 11. There is no change in hardware only the OS got upgraded to Windows 11 from Windows 10. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 23, 2021 Official Nitronaut Report Share Posted November 23, 2021 Hello Roy, Serial numbers that start with 2346************** are official Nitro Pro serials that were purchased from our official website or our partner resellers. The serial number in the message you sent is not a serial we recognize. If you purchased the program, I suggest reaching out to the third party seller and request a refund since it is a fraudulent key. Please let me know if you have other questions. Link to comment Share on other sites More sharing options...
Dennis Stoller Posted December 5, 2021 Report Share Posted December 5, 2021 I am unable to activate my Nitro Pro 10 license after upgrading windows to 11 also. I have deactivated a license, but still unable to activate. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 6, 2021 Official Nitronaut Report Share Posted December 6, 2021 Hello @Dennis Stoller Please note that we no longer support Nitro Pro 10 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
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