Andras Kovacs Posted October 30, 2021 Report Share Posted October 30, 2021 I use the original serial but nitro says its invalid When I try to deactivate it using the nitro support and I press the deactivate button I got the message that I need to select which device to deactivate.. but there is nothing I can select on the page.. Please help what to do Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 1, 2021 Official Nitronaut Report Share Posted November 1, 2021 Hello @Andras Kovacs Thank you for your message - I can help you out. We have recently upgraded our activation servers. Please install the latest Nitro Pro 12 update (not version 13) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
Andras Kovacs Posted November 2, 2021 Author Report Share Posted November 2, 2021 Thanks Leslie, it worked! Link to comment Share on other sites More sharing options...
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