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john Gross

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It think I need to upgrade I have Nitro PRo 12 and I found email from when I purchased it looks like I got it from Indigo Software.  I found serial number but it will not take it when I put it in on the upgrade screen  The original email it did no have any dashes in it should I place then in it or do I just have wrong method or wrong serial number.  I have used this for 2 years and now I can't get in.

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  • Official Nitronaut

Hello @john Gross

Thanks for reaching out to us!

The Indigo Software company is not an authorized Nitro reseller and therefore the keys they issue are considered fraudulent keys.

Here is where you can find our authorized partner resellers: https://www.gonitro.com/partners

If you want to purchase directly from our official website you can visit https://www.gonitro.com/pricing

Please let me know if you have other questions.

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