john Gross Posted October 31, 2021 Report Share Posted October 31, 2021 It think I need to upgrade I have Nitro PRo 12 and I found email from when I purchased it looks like I got it from Indigo Software. I found serial number but it will not take it when I put it in on the upgrade screen The original email it did no have any dashes in it should I place then in it or do I just have wrong method or wrong serial number. I have used this for 2 years and now I can't get in. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 1, 2021 Official Nitronaut Report Share Posted November 1, 2021 Hello @john Gross Thanks for reaching out to us! The Indigo Software company is not an authorized Nitro reseller and therefore the keys they issue are considered fraudulent keys. Here is where you can find our authorized partner resellers: https://www.gonitro.com/partners If you want to purchase directly from our official website you can visit https://www.gonitro.com/pricing Please let me know if you have other questions. Link to comment Share on other sites More sharing options...
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