Jump to content

Nitro Pro 13 Activate button does nothing when you click it


Brendan McNeill

Recommended Posts

Brendan McNeill

We have a client who uses Nitro Pro 12 and Nitro Pro 13. One user has Nitro Pro 13 installed and it now says the software is not licensed and is using a trial version. It was previously working. When you click on Activate nothing happens, the mouse cursor briefly has a spinning blue circle beside it and then that goes away. Rebooting the computer doesn't resolve it.

The version installed on the computer is Nitro Pro 13.2.6.26.

Could you please assist us with this?

Link to comment
Share on other sites

Brendan McNeill

Hi Leslie,

Thank you for your reply.

We've downloaded the latest build of Nitro Pro 13 (13.50.4.1013) from the link you provided, this installed fine and is now activated on the computer. The user is very happy. Thanks for your time.

Regards,

Brendan.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.