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Nitro Pro 13 Activate button does nothing when you click it

Brendan McNeill

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Brendan McNeill

We have a client who uses Nitro Pro 12 and Nitro Pro 13. One user has Nitro Pro 13 installed and it now says the software is not licensed and is using a trial version. It was previously working. When you click on Activate nothing happens, the mouse cursor briefly has a spinning blue circle beside it and then that goes away. Rebooting the computer doesn't resolve it.

The version installed on the computer is Nitro Pro

Could you please assist us with this?

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Brendan McNeill

Hi Leslie,

Thank you for your reply.

We've downloaded the latest build of Nitro Pro 13 ( from the link you provided, this installed fine and is now activated on the computer. The user is very happy. Thanks for your time.



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