-79 activation error when activating Nitro Pro 11

[michael kennedy]

Hello

I have a user which has been using Nitro pro V11, and when I try deactivate on his old pc he gets -79 activation error and when I try to move his licence to his new pc he gets the -79 activation error.

 

Any help appreciated

 

Mike

[Allain Umailin]

Hello @michael kennedy,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its activation performance and to further assist you, could you please provide the serial number of your Nitro Pro 11?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you.