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Nitro Pro 6.2 - Activation Issues


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Richie Pieterse
Posted

Good day

I am using Nitro version 6.2 -

I have upgraded to Windows 11 and can not activate Nitro PDF

  • Official Nitronaut
Allain Umailin
Posted

Hello @Richie Pieterse,

Thank you for reaching out to us through our Community Forums!

Please note that we no longer support Nitro Pro 6 and its activation servers have been shut down which is why you are having issues activating.

Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we have stopped making feature enhancements to version 12 once we released version 13.  

You can find the Nitro Pro 12.16.9.574 installer on this page and activate it with your current Nitro Pro serial number 234600-xxxxxx-184725:
https://www.gonitro.com/nps/product-details/downloads 

If you are getting the 'Nitro Pro Wizard has failed' message using our .exe package, it is because it requires a stable Internet connection to download installation files so please use offline English MSI packages instead:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

Thank you for choosing Nitro and I hope this helps.

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