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Activation after hard-disk crash


Venkatesan R R
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Venkatesan R R

Hi, I purchased NitroPro 13 from flipkart (India) and activated through activation certificate after sharing a .txt file.  Now, I could not activate in my new hard-disk after the old one crashed. I tried to check my serial number at Activating Nitro Pro | Nitro (gonitro.com), it says 'Please enter a valid serial number.".

My serial number given by the supplier is 1561*************4

How do I proceed now?

thanks

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  • Official Nitronaut
Allain Umailin

Hello @Venkatesan R R,

Thank you for reaching out to us through our Community Forums!

Did you purchase your program from Indigo Software? If yes, could you please share the email message or the invoice they have sent you after purchasing?

Otherwise, where did you purchase it and did they just send you an email to they ask first for the software's installation ID before providing the serial number?

Thank you and I am looking forward to hearing back from you soon. 

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