Vanessa Gonzalez Posted December 13, 2021 Report Share Posted December 13, 2021 Nitro Pro will crash as soon as I try to print. No errors, nitro pro 12 will either go black or force close immediately. Any help would be great, we experience this issue the last version of nitro pro 12 but this updated fixed it but now back. I am using Nitro Pro 12.16.9.574 Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 14, 2021 Official Nitronaut Report Share Posted December 14, 2021 Hello @Vanessa Gonzalez, Thank you for reaching out to us through our Community Forums! Are you printing to a Kyocera printer? If yes, what is the exact model of this printer? Lastly, could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Vanessa Gonzalez Posted December 14, 2021 Author Report Share Posted December 14, 2021 I will send you a message right now, thank you for the quick reply. Link to comment Share on other sites More sharing options...
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