John Kramer Posted December 14, 2021 Report Share Posted December 14, 2021 I have a similar question for version 13. They released an update for it, but there is no update path for me and the new installer fails on installation. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 15, 2021 Official Nitronaut Report Share Posted December 15, 2021 Hello @John Kramer, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro 13? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Lastly, please also provide a screenshot of the error message when you attempted to install. To find out how to take a screenshot using Snipping Tool, check out this link: https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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