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Printing PDF Files


Robert Glaubitz

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Robert Glaubitz

Recently if I print a 2 page PDF it will only print the first page. If I try to print page 2 it will still only print page 1.  I have opened two of the pdf documents in Adobe Reader and it prints both pages succesfully.  Are you aware of this problem and is there a fix.  By the way I have been using Nitro Pro for many years and this problem has only recently occurred

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  • Official Nitronaut
Allain Umailin

Hello @Robert Glaubitz,

Thank you for reaching out to us through our Community Forums!

This is the first time we have received such an issue with printing and for the sake of initial troubleshooting of this issue, we recommend that you repair your Nitro Pro. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: https://kb.gonitro.com/knowledgebase#/search/repair/000004603 

If Modify button is greyed-out, please refer to this screencast that will teach you how to go to Control Panel > All Control Panel Items > Programs and Features and repair your Nitro Pro program or any application installed on your system: https://www.screencast.com/t/rvpUkq40c

If repairing didn't help, could you please provide the build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 13.X.X.X, e.g. 13.46.0.937) or you can go to Control Panel > Programs and Features.

Thank you very much in advance and I am looking forward to hearing back from you.

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