Neeraj Kumar Posted January 9, 2022 Report Share Posted January 9, 2022 In the portal https://licenses.gonitro.com/prd/portal Trying to deactivate, it says select device but no device comes up. Just upgraded my PC so need to deactivate first then activate on new PC. NitroPro V12 Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted January 9, 2022 Official Nitronaut Report Share Posted January 9, 2022 Hi @Neeraj Kumar Thank you for reaching out to us through our Community Forums! No need to deactivate through the licensing portal since the Number of Activations under your license is at 0 (zero). To successfully activate using your version 12 license, please ensure that you install the latest build of Nitro PDF Pro 12 (12.16.9.574). The installer can be located from the following location: https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 12' link. Once Nitro PDF Pro 12.16.9.574 is installed, you should be able to activate using your existing version 12 license. To activate, go to the Help tab > About Nitro Pro then click the Activate button. Kind regards, Link to comment Share on other sites More sharing options...
Neeraj Kumar Posted January 11, 2022 Author Report Share Posted January 11, 2022 Thank you. Up and running. Link to comment Share on other sites More sharing options...
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