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Why isn't Nitro allowing me to upload any documents to sign

Hassan Qureshi

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Hassan Qureshi

What is going on?

It's been 3 days since I was able to upload a document but now it says 


"oops something went wrong. let us know what happened"

I am paying for a service that I can't use 

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Reymund Oyong

Hi @Hassan Qureshi

Thank you for reaching out to us through our Community Forums!

Our sincere  apologies for any inconvenience this issue has caused. 
I can see that you already have an existing support case open about this issue. We already received the sample file and screenshot you've sent.

Kindly wait for our response through the support case. 

Kind regards,

Edited by Reymund G.
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