Mark Murphy Posted January 13, 2022 Report Share Posted January 13, 2022 I have a new laptop which had a trial version of Nitro Pro loaded. I uninstalled that version. I subsequentially purchased a new license for Nitro Pro and have been trying to install it with installation wizard. It completes the download section then I keep getting the error Nitro Pro Setup Wizard has failed. Please help ! Mark Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 14, 2022 Official Nitronaut Report Share Posted January 14, 2022 Hello @Mark Murphy, Thank you for reaching out to us through our Community Forums! This is commonly caused when using our .exe installer so please delete it then use below direct MSI installer links: x32 https://downloads.gonitro.com/professional_13.53.3.1073/en/retail/nitro_pro13_ba_x86.msi x64 https://downloads.gonitro.com/professional_13.53.3.1073/en/retail/nitro_pro13_ba_x64.msi To know if you have 32-bit or 64-bit Windows system, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number 50491x-xxxxxx-824718 I hope this helps Link to comment Share on other sites More sharing options...
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