Jon Hartley Posted January 17, 2022 Report Share Posted January 17, 2022 I cannot activate Nitro 12 with my key. When I try, I get some sort of Offline activation which fails every time. When I go through support it asks me to deactivate even though it says I have two activations with none used. When I click deactivate, it says I have not selected anything. There is nothing to select. Please help! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 18, 2022 Official Nitronaut Report Share Posted January 18, 2022 Hello @Jon Hartley, Thank you for reaching out to us through our Community Forums! We want to make you aware of the change to your product that may affect its activation performance and to further assist you, could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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