Activation Problem

[Cem Baskan]

Hi,

I do have a Nitro Pro subscription with 2 licenses. I just switched computers and trying to activate one of the licenses on my new laptop.

Earlier I was able to do it via online activation but right now the activation process asks me to go to www.internetactivation.com where it says www.internetactivation.com refused to connect.

and cannot process any further.  I will appreciate if you can inform me an alternative way to activate the product.

Version	12
Status	Active
Number of Activations	0
Number of Activations Allowed	2

Thx

Cem

[Leslie V]

Hello Cem,

Thanks for reaching out to us! I am happy to assist you.

Please note that we no longer support Nitro Pro 10 and its activation servers have been shut down. It only reflects Nitro Pro 12 there, because the older ones are no longer supported and your key is still active.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10 serial number. 

https://www.gonitro.com/nps/product-details/downloads
 
Please let us know if you have any questions.