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Cant "deactivated"


K van scheijndel
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K van scheijndel

Hello,

 

I need some help on how to move over an old licence code to a new machine.

the website has found the licence but wont allow me to deactivated it so i can use it on another machine.

 😩

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K van scheijndel

2***************29
 

At the Licence manage page I get an error saying to please select a device which is not possible.

I can't see why this all has to be so complicated. 

Also i like to point out I am not comfortable to post the licence code in a public manner like this.

 

-Kevin

Edited by Reymund G.
Contains the serial number and image showing the license.
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  • Official Nitronaut

Hi @K van scheijndel

My apologies for the delay. To successfully activate using the serial number you provided, please install the latest build of Nitro PDF Pro 12 (12.16.9.574). 

You can find Nitro PDF Pro 12.16.9.574 installer from the link below and activate it with your existing serial number.
https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 12' link

Once installed, verify the version and build under the Help tab > About Nitro Pro. Once confirmed that you are on 12.16.9.574, activate it using your serial number that ends with 329.

Kind regards, 

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