David Ingwersen Posted January 19, 2022 Report Share Posted January 19, 2022 I just got help to install the proper version of Nitro Pro 12 (uninstall and reinstall the latest version). After doing so, it appears to be activated, but upon startup is giving me a 401 error. It's not stopping me from using the product, but hoping to resolve. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted January 20, 2022 Official Nitronaut Report Share Posted January 20, 2022 Hi @David Ingwersen Thank you for reaching out to us through our Community Forums! I understand that you are getting a 401 error when opening Nitro Pro. Could you please try the steps below and let me know how the results? 1. Open your Nitro Pro then close the 401 error message if it shows up. 2. At the top right, click the Logout then close Nitro Pro. 3. Open Nitro Pro then click the Login button and login using your Nitro Sign account. Kind regards, Link to comment Share on other sites More sharing options...
David Ingwersen Posted January 21, 2022 Author Report Share Posted January 21, 2022 I followed your steps above and this fixed the Error 401 problem. Thanks for your help. Link to comment Share on other sites More sharing options...
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