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Nitro 12 not printing on Kyocera TASKalfa 2554ci

Leanne Gollasch

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Leanne Gollasch

I have uninstalled and reinstalled both Nitro and the printer and a pdf still will not print through Nitro 12.

A pdf will print using other software.

Any ideas?

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Allain Umailin

Hello @Leanne Gollasch,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro 12 that is having issue printing to the Kyocera printer?

Are there other Nitro Pro 12 serial numbers within your organization that are having the same issue?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.

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