johnwashere2@gmail.com Posted January 20, 2022 Report Share Posted January 20, 2022 (edited) I’m having the exact same issue on trying to activate pro 6. My serial is 234600-xxxxxx-766103 I got it back on November 18 2009. Edited January 21, 2022 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 21, 2022 Official Nitronaut Report Share Posted January 21, 2022 Hello @johnwashere2@gmail.com, Thank you for reaching out to us through our Community Forums! You can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we have stopped making feature enhancements to version 12 once we released version 13. You can find the Nitro Pro 12.16.9.574 installer on this page and activate it with your current Nitro Pro 6 serial number:https://www.gonitro.com/nps/product-details/downloads If you are getting the 'Nitro Pro Wizard has failed' message using our .exe package, it is because it requires a stable Internet connection to download installation files so please use offline English MSI packages instead: x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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