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Joe Fuller
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  • Official Nitronaut
Allain Umailin

Hello @Joe Fuller,

Thank you for reaching out to us through our Community Forums!

We have received similar reports from a few users and I am pleased to inform you that we have released a fix for this error message so please update your program using the below direct MSI installer links:

x32 https://downloads.gonitro.com/professional_13.53.3.1073/en/retail/nitro_pro13_ba_x86.msi 
x64 https://downloads.gonitro.com/professional_13.53.3.1073/en/retail/nitro_pro13_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

Thank you for choosing Nitro and I hope this helps.

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