Jump to content

Serial Number format not correct

Heide Nelson

Recommended Posts

Good Morning,

I have a new computer and am trying to transfer my license.  I have followed the instructions for the transfer, but have not been successful as my license number ends in a series of XXXXXX.  I have found the invoice where I originally purchased the program and there is no serial number on it.

All of your online help does not allow you to proceed without entering a valid serial number.



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.