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Password Reset

Kate Boyd

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I am trying to reset my password but I am not receiving the reset email from Nitro. I have checked my junk mail folder. Can you please resolve this issue?

thank you,


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Reymund Oyong

Hi @Kate Boyd

Thank you for reaching out to us through our Community Forums!

The password reset has been executed again and the email that contains the instructions was sent to your Gmail email address. Please check your inbox including the spam/junk mail folder. 

Kind regards,

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