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Not able to upgradee from nitro pro 12 to nitro pro 13


Ron Granberg

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Hello, I was trying to upgrade from 12 to 13 and the upgrade page stated my current serial number is invalid. Our office has been experiencing issues with nitro pro 12, please  contact us ASAP.

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  • Official Nitronaut

Hello @Ron Granberg

Thanks for reaching out to us! I am happy to assist you.

Can you please send me the serial number you are trying to upgrade so I can check?

Cheers,

Leslie

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