Lily Xiao Posted February 2, 2022 Report Share Posted February 2, 2022 I have been using Nitro for over 10 years. Everything was working fine. But until today, I can't not print what I have filled out in the form. Always came out a blank form on print review. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 3, 2022 Official Nitronaut Report Share Posted February 3, 2022 Hello @Lily Xiao Thank you for contacting us. We have released a new update this week. Kindly try updating and let is know if the issue persists: https://www.gonitro.com/product-details/downloads If the issue is still happening, kindly provide us with the form so we can test it. Cheers! Link to comment Share on other sites More sharing options...
Lily Xiao Posted February 5, 2022 Author Report Share Posted February 5, 2022 On 2/3/2022 at 6:30 AM, Leslie Villarin said: Hello @Lily Xiao Thank you for contacting us. We have released a new update this week. Kindly try updating and let is know if the issue persists: https://www.gonitro.com/product-details/downloads If the issue is still happening, kindly provide us with the form so we can test it. Cheers! I have download the new update. But my S/N become invalid. I can't use my Nitro Pro 13 anymore. Link to comment Share on other sites More sharing options...
Lily Xiao Posted February 7, 2022 Author Report Share Posted February 7, 2022 I reinstalled Nitro Pro 13. But right now I can't active my S/N any more. The message show: The S/N is invalid. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 9, 2022 Official Nitronaut Report Share Posted February 9, 2022 Hello @Lily Xiao I sent you a direct message with your version 13 serial number. Please use that key to activate Nitro Pro 13. Link to comment Share on other sites More sharing options...
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