Scott A Gorman Posted February 3, 2022 Report Share Posted February 3, 2022 I am unable to activate a previously purchased copy of NitroPro with the serial number that I have. When I input the SN, it says that it doesn't exist; however, when I input the SN into the Licensing Portal, it shows up...and shows "number of activations" at 0 and "number of activations allowed" at 2. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 4, 2022 Official Nitronaut Report Share Posted February 4, 2022 Hello @Scott A Gorman Thanks for reaching out to us! You have a Nitro Pro 8 serial number. Please note that we no longer support Nitro Pro 8 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 8 serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
Scott A Gorman Posted February 4, 2022 Author Report Share Posted February 4, 2022 Thanks for your help, Leslie! Link to comment Share on other sites More sharing options...
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