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APERCU FICHIER PDF DANS OUTLOOK


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Posted

Bonjour 

l'aperçu des PDF ne fonctionne pas dans mon outlook ( suite office 365 ) 

NITRO PDF est bien le programme par défaut dans windows 10 

 

Hello PDF preview does not work in my outlook (office 365 suite)

NITRO PDF is the default program in windows 10

Dans l'attente de vous lire 

Best regards 

  • Official Nitronaut
Allain Umailin
Posted

Hello @david GUIDO,

Thank you for reaching out to us through our Community Forums!

For the sake of initial troubleshooting of this issue, we recommend that you repair your Nitro Pro. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: https://kb.gonitro.com/knowledgebase#/search/repair/000004603 

If Modify button is greyed-out, please refer to this screencast that will teach you how to go to Control Panel > All Control Panel Items > Programs and Features and repair your Nitro Pro program or any application installed on your system: https://www.screencast.com/t/rvpUkq40c

If repairing didn't help, could you please provide the following?:

-Build of Nitro Pro are you working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 13.X.X.X, e.g. 13.58.0.1180) or you can go to Control Panel > Programs and Features.

-Is your MS Office 365 an x32it on a Windows 10 x64bit system?

Thank you very much in advance and I am looking forward to hearing back from you.

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