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Missing serial number and right-click combine / convert


Chelsea Crain
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Chelsea Crain

I purchased nitro pro yesterday and activated it. I had to reinstall and now I don't have access to the access key. It did not have me make an account or give an email so I have no idea how to access it.

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  • Allain Umailin changed the title to Missing serial number and right-click combine / convert
  • Official Nitronaut
Allain Umailin

Hello @Chelsea Crain

Thank you for reaching out to us through our Community Forums!

As per our server logs, we can see you were able to install and activate your Nitro PDF Pro 13 using serial number 50494x-xxxxxx-696775

 

With regard to converting and combining through right-clicking any document, are these options missing or converting/combining are failing?

Thank you very much in advance and I am looking forward to hearing back from you.

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