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Upgrade Portal didn't recognize my v9 license key


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John Glasscock
Posted

I tried to upggrade from Nitro 9 but the upgrade system didn't recognise my licence key.  What do I need to do?

 

  • Official Nitronaut
Allain Umailin
Posted

Hello @John Glasscock,

Thank you for reaching out to us through our Community Forums!

Adjustments to your account has been executed so please try again upgrading your Nitro Pro 9 to Nitro PDF Pro 13 through our https://www.gonitro.com/support/upgrade by entering its serial number. 

Stay safe always!

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