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License not recognized for upgrade


Lance Trout
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I have an older Nitro Pro 6.....License...

I believe my license is valid for version 12.... how can I upgrade to latest version?

I tried the Upgrade procedure but my serial is not recognized (https://www.gonitro.com/support/upgrade)
While on https://licenses.gonitro.com/prd/portal the license looks valid and is active.

The original email was different than this one.

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  • Official Nitronaut

Hello Lance,

Thanks for reaching out to us! I am happy to assist you.

Please note that we no longer support Nitro Pro 6 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 6 serial number. 

https://www.gonitro.com/nps/product-details/downloads
 
Please let us know if you need any further assistance.
 

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