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Problema Recurrente


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pagué por este programa y nunca ha funcionado bien, DE LA NADA AVISA QUE DEBO ACTIVAR EL PROGRAMA, lo hago según las instrucciones y nada. voy a mi cuenta nitro y aparece que mi plan venció. QUE PLAN SI YO COMPRE ESTE PROGRAMA!!!!!

Las veces anteriores descargaba una versión al computador que era la solución dada por el administrador, ahora eso tampoco está.....Pesimo...pesimo...ni siquiera muy malo simplemente pésimo.

si esto no es una estafa indíquenme, por favor, como volver a usar este programa QUE COMPRÉ no lo descargué pirata.

ni siquiera tengo animo de un saludo


I paid for this program and it has never worked well, OUT OF NOTHING NOTICE THAT I SHOULD ACTIVATE THE PROGRAM, I do it according to the instructions and nothing. I go to my nitro account and it appears that my plan expired. WHAT PLAN IF I BUY THIS PROGRAM!!!!!

The previous times I downloaded a version to the computer that was the solution given by the administrator, now that isn't either...Terrible...terrible...not even very bad, just terrible.

If this is not a scam, tell me, please, how to reuse this program I BOUGHT I didn't download it as a pirate.

I don't even have the heart to say hello

Edited by Allain Umailin
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  • Official Nitronaut
Allain Umailin

Hello @alfonsoherag@gmail.com,

Our sincere apologies for the inconvenience and thank you for the private message to provide the screenshot of the 'About Nitro Pro' window.

To further assist you, kindly first update to Nitro PDF Pro 13.58 using below Spanish MSI installers:

x32 https://downloads.gonitro.com/professional_13.58.0.1180/es/retail/nitro_pro13_ba_x86.msi
x64 https://downloads.gonitro.com/professional_13.58.0.1180/es/retail/nitro_pro13_ba_x64.msi 

To know if you have 32-bit or 64-bit Windows system, please refer to this article:

Important: If you are using Chrome or any of the Chromium-based browsers (e.g., Vivaldi, etc.) and you are unable to access the above installer links, you're more than likely experiencing the results of a new security feature that was silently pushed out to the browsers, which blocks .exe/.msi/etc downloads without any visible error or prompt on the browser's frontend user space. In order to bypass this, please try these steps:

a. Right-click the link you're trying to download, and select "Save link as..."
b. Choose your save location and select "Save"
c. On the bottom edge of your browser window, the Downloads bar should now appear and the file will show up with a red error icon, attempting to block the download. Press the caret button and select "Keep"

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number 504939-xxxxxx-339160

Thank you for your patience and please let us know how it goes on your end.

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