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Credit towards old serial numbers

Ronald Granberg

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Ronald Granberg

Hello, We recently had to purchase 5 more license for nitro pro 13 because our nitro pro 12 was not working. Constant crashing, very unstable. We tried to upgrade to nitro pro 13 with our serial numbers but they were invalid. Is there any way we can get credit towards the 5 license we just purchased. 

Also we have submitted tickets under our old account but no one as replied. We created this new account with the hope someone will see it. 

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