activation link does not work for Nitro Pro 12

[Yazan Dahu]

Can you please fix the activation link and your support system?

i am also trying to activate Nitro Pro 12 on another computer but the activation link does not work.

my license portal shows that i can activate the license on 2 computers but only gives me the option to deactivate the existing one, not activate the second one.

i have the serial number and need to activate it on this computer as soon as possible as this is getting ridiculously frustrating.

[Leslie V]

Hello @Yazan Dahu

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.

[Yazan Dahu]

i shared my serial number through a message to you.

[Leslie V]

Hello Yazan,

Thanks for sending your serial number.

We have recently upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.